Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Valid as of 03.02.2023

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To ensure you have a good experience using our site or booking in appointments for our on site services there is some information we collect.

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We collect personal information from you, including information about your:

• name

• contact information

• billing or purchase information

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We collect your personal information in order to:

• Book appointments at our onsite store

• Reschedule or Cancel appointments

• Create eGiftcards 

• Be able to respond to any form enquireres

• Email addresses may be used to send promotional material, these can be unsubscribed when needed

• To comply with any applicable laws and regulations.

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Besides our staff, we share this information with:

• Wix in order to Book or change your appointments

• Stripe for online transactions to allow payments for appointments for our services.

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Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Providing some information is optional, this is indicated in our forms

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We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. If you choose not to enter The information indicated in our forms, we cannot book you in online for our onsite services or send out an eGiftcard. In this case you may choose to call us directly to book instead.

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Our Website uses HTTPS and a valid SSL to help keep your data secure. 

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We use Cookies.

For more information on Cookies please visit  allaboutcookies.org

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Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions.

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Some Cookies are essential to providing a user friendly website, non-essential cookies can be declined in our Cookies pop-up. 

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We use these cookies and other similar technologies for a number of purposes, including:​​

• Understanding how you use our website

• To monitor and analyse the performance of our website

• To understand and improve the impact of our marketing campaigns

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As such we may use anonymous data to determine how our site traffic is working. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
 

We keep your information safe by Storing it securely using Wix and Stripe. Your payment details online are not held by us. Our website admin staff have access to your general information regarding your appointments, they do not have access to your payment details.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at support@sukhbeautyskinclinic.co.nz.